Since 1972, Western Management Group has been an independent global leader in the design, development and conduct of compensation and benefits surveys. Our practice is dedicated towards providing timely, valid and accurate market data to compensation and benefits professionals through the use of state-of-the-art tools and analyses.
We have conducted specialized surveys and studies for over 10,000 global organizations in a wide variety of industries including high technology, telecommunications, pharmaceuticals, aerospace, financial services, retail, consumer products, media and advertising, entertainment, agricultural, and educational institutions.
Recognized for our innovation, rapid response, flexibility, and expertise, we offer a full range of surveys for companies seeking the best information available for developing and managing employee compensation in an ever-changing marketplace.
WMG's Corporate Headquarters is located in Los Gatos, California, with our EMEA Headquarters in France. We regularly conduct surveys that cover North America, Europe, Asia Pacific, and Latin America, and we perform projects on a global basis as well.
US +1 408 399 4900
France +33 (0)4 93 77 08 28
Responsible for marketing and sales activities. Responsible for the identification of potential clients and business through research. Conducts direct customer marketing/sales of assigned surveys to existing and potential clients. This is a pro-active outbound position which “hunts” for new business and new clients.
Ensures that clients have necessary survey materials, provides information and answers client questions on survey content, processes, schedules, prices, etc. Contacts and sells to selected customers in a designated market area or accounts via the telephone. Closes sales on assigned products, and generates leads for other sales staff/surveys/Survey Management. May have account responsibility with quota and/or goals.
Duties and Responsibilities:
Researches and identifies potential participants using such sources as: Google, Data.com, Hoovers, LinkedIn, Local, regional, and national Compensation and Human Resources Groups, Local, regional, and national Business Directories, Business Associations, current participant referrals, direct outbound contact and sourcing.
Maintains Customer Contact Database, keeping detailed, timely and accurate notes of all customer interactions. Properly codes customer contact information into the database. Verifies that all contact details for eMail, phone, address, billing, company demographics, and survey participation/status are up-to-date.
Directly sells and promotes surveys from inside the company. Identifies and proactively sells to new potential customers. Answers general survey questions via telephone, eMail, or other online interactive means (i.e. GoToMeeting, WebEx or SKYPE) as applicable and appropriate. Presents company products to clients including features, details, benefits and advantages via product demonstrations. Stimulates interest in the company and surveys. Gains agreement to accept survey materials; and sends the materials to the client. Gains commitment towards survey participation (closes the sale) and passes-on to the appropriate Survey Manager if escalation is needed. Keeps Survey Management well informed of sales progress, and any potential timing or pricing issues.
Identifies, builds and maintains alternative marketing channels and methodologies, distributing materials and driving survey participation via social media such as LinkedIn, Facebook, and Twitter.
Works with Survey Managers to develop and distribute survey participation information to potential participants via traditional and alternative/new channels.
General market development, helping to identify new opportunities / surveys for the company. Cross-sells customer on other surveys / services / products. Up-sells customers to further services within their survey suite.
Education, Knowledge, Experience and other Job Requirements:
Bachelor degree or equivalent desired, with a minimum of two-years college education. Highly developed sales skills gained from three or more years of experience in sales of professional services, consulting or similar activities. Strong interpersonal, verbal, and written communication skills are necessary. Experience, knowledge and understanding of the Compensation function is desirable. Must have a strong understanding and skills in the use of computers, databases and online research tools. Must be proactive, resourceful, self-motivated, with the ability to solve problems and overcome sales obstacles. A positive, friendly, cheerful mode of interaction with clients is essential in this role. Needs the ability to create, develop and maintain strong relationships with a diverse array of clients. Must be well organized and carefully manage details. May be required to work early-morning hours to maximize interaction with East Coast or European clients. Speak, read and write English fluently. Required to have the legal right to work in the US.
Principals ONLY. Please send a copy of your Resume to email@example.com for consideration.
Participation in any of our surveys implies agreement to share data with all other participants on a mutual exchange basis, providing that normal data confidentiality and security provisions are met. In order to protect the confidentiality of the data, our policy is as follows:
Western Management Group conducts a variety of surveys. Each is designed to uniquely cover a particular industry, function, and/or geography. Nevertheless, in some cases there is overlap of specific jobs over two or more of our surveys.
When there are identical job descriptions in two or more surveys, we share the data submitted on those jobs between the surveys. In this way we’re able to maximize the data coverage, and present the most robust possible reflection of the true labor market.
Therefore, on some jobs, the data participants submit to a specific survey may be reported back in two or more surveys that year.
If you have any questions regarding our data-sharing policy and procedure, please feel free to contact us.
For example, if the current survey fee is $1,000 for participants, as a non-participant, you would pay $1,500 for access to that survey, plus a $500 deposit on the next survey cycle in which you agree to participate. Your immediate, out-of-pocket cost is $2,000, but the $500 deposit will be applied to your fee for the next survey cycle. If you do not participate in that survey cycle, your deposit is forfeited.Please feel free to contact us for specific prices and details regarding a Participation Agreement for any of our current surveys, at +1 408 399 4900.