Retail Sales Compensation Survey - International 2017




Current Survey Status

2017 Survey Materials Available!



Participating This Year?

Click Here to let us know if you'll be participating in this years survey!

Contact Us

Mario Moreno
+44 (0)7745 222419

Steve Schwarzer
+1 408 399 4900 x231

Advisory Team

Abercrombie & Fitch
Adidas
Apple
Clarks Shoes International
Marks and Spencer
Nespresso
Nike
Ralph Lauren

PolicyCentral

Compensation related policy and practices information for our surveys is collected and analyzed at PolicyCentral, with over 100 topics from which you can choose.

Learn more

Need Help?
Call us at +1 408 399 4900 
or send an e-mail to:
policycentral@wmgnet.com

Survey Blog

2017 Survey Materials Available
17 April 2017

2016 Survey Results Available on DataCentral®
31 October 2016

2016 Survey Materials Available
15 March 2016

Welcome to the Retail Sales Compensation Survey - International.  Initiated by Apple and in response to numerous requests from leading retail companies across Europe, AsiaPac, and Latin America.  The survey was designed to fulfill the need for a specialized remuneration study focusing on all aspects of the Retail Industry.   


Key Features

  • Incumbent Based Data 
  • Guaranteed Payments and Allowances 
  • Current Base Pay 
  • Target Variable Cash 
  • Total Targeted Cash (Base Pay + Target Variable Cash) 
  • Actual Variable Cash 
  • Total Actual Cash (Base Pay + Actual Variable Cash) 
  • Geographic Responsibility Scoping Factors 
  • Revenue Responsibility Scoping Factors
  • People Responsibility Scoping Factors 
  • Job Level Scoping Factors 
  • LTI Programs
  • Car Programs 
  • Thirty-Three Countries are Covered - spanning EMEA, AsiaPac, and the Americas
  • Standardized Benchmark Positions 
  • Data Reviewed and Verified by Compensation Professionals 
  • Data Scrutinized by a Series of Complex Computer Editing Processes 
  • Participant Job Matching Meetings Conducted 
  • DataCentral® and PolicyCentral® Tools Provided at NO ADDITIONAL COST 
  • Input via our user-friendly SmartScreen® Template 
  • Electronic Output in Adobe Acrobat PDF and Microsoft XLS Software formats 
  • Run Your Own Customized Peer-Selections - Export to PDF or Spreadsheet 
  • Age Data - YOU choose the Percent and Age-To-Date 
  • Customize the Percentiles in Your Reports 
  • Adjust Exchange Rates for your Reports 
  • Aggregate Data Presentations - No Company Specific Information Revealed 
  • Results are Available to Participants ONLY 
  • Multiple Output Reports Available to Meet YOUR Needs 


New This Year

Please refer to the survey Input Instructions for a full list of updated and revised survey content.

Countries

The survey covers 33 major countries in EMEA, AsiaPac, and Latin America, with over 150 specific metropolitan areas included. 

Australia
Austria
Belgium
Brazil
China
Czech Republic
Denmark
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Israel
Italy
Japan
Luxembourg
Mexico
Netherlands
Norway
Poland
Portugal
Russian Federation
Singapore
Slovakia
Spain
Sweden
Switzerland
Taiwan
Turkey
UAE
United Kingdom

Survey Schedule

April 2017
01 April 2017
TBA May 2017
31 May 2017
September 2017                        
Distribution of Input Materials
Effective Date of Data
Participant Meeting - London
Deadline for Submission of Data - 10% Discount
Results Available for Participants via DataCentral®

Survey Fees

All survey results are delivered via our DataCentral® online survey report tool. You have YEAR ROUND access to both the Standard Report which includes data from ALL participants on ALL jobs in the countries which you have reported, and Custom Report where you can create your own report selections based on your choice of companies, product sectors, geographies, revenue, etc. With the Custom Report you have complete control of the complexity of analyses, comparisons, and customization of results from the survey database, and you can run an unlimited number of reports to satisfy your needs on a 24x7 basis. All results are provided in both PDF and XLS Formats, including uploadable XLS versions.

DataCentral® Access   
1 Country $ 1,450
2 Countries     $ 2,900
3 Countries or More $ 4,350

Survey Discounts

We firmly believe in rewarding our survey participants for helping to make our surveys better. You can earn significant discounts this year!

10%   On-Time Discount if you submit your data by 31 May 2017
10%   Previous Participant Discount for all 2015 and 2016 Retail Sales International Survey (EuroRetail) Participants  
10%   US Retail Sales Survey Discount if you participate in BOTH the Retail Sales International Survey AND the US Retail Sales Survey
10%   New Participant Referral Discount to you for each new participant you refer – PLUS the company you refer also receives this discount!

Participants are invoiced when we receive their input to the survey.  All applicable discounts are given at that time.

Survey Results and Samples - DataCentral®

There are two levels of reports available depending on your needs…whether you only need the Standard Report in PDF or XLS format covering all of the participants and all of the jobs, or complex reporting “drill-down” capabilities.  All participants will receive a FULL YEAR of 24x7 access to DataCentral® to download your reports online, and get immediate results.

STANDARD REPORTS 
Download the full survey Standard Report which contains ALL data from ALL participants.  Your data is included in the computation of job data statistics and totals. Available in both Adobe Acrobat and Excel formats, at no additional cost.

  • Summary Report:  Displays a line of data for each job, including basic statistics such as: 

Average or Median Base Pay
Average or Median Variable Pay Target
Average or Median Target Allowances
Average or Median Total Target Cash
Total Number of Incumbents
Total Number of Companies

View a sample of the Summary Report

  • Statistical Report:  Provides a full page of data analysis for each job, including statistics on Base Pay, Variable Pay Target, Allowances, Total Target Pay, People Responsibility and Revenue Responsibility:

90th, 75th, 50th, 25th 10th Percentiles
Number of Employees Reported
Employee Weighted Average
Number of Companies
Company Weighted Average
Earnings Mix: Showing Base Pay, Variable Pay, Allowances as a percentage of Total Cash
Prevalence and Impact Statistics and Analysis for various Pay Elements

View a sample of the Statistical Report

  • Breakout Report:  For each survey job, displays employee weighted or simple averages of each pay element by Industry, Revenue, People Responsibility and Metro Area:
Average or Median Base Pay
Average or Median Variable Pay
Average or Median Target Bonus Percentage
Total Number of Incumbents 
Total Number of Companies

View a sample of the Breakout Report

CUSTOM REPORTS 
The Custom Report Option offers detailed and full customized reporting capability.  Ideal for participants who need reports based on a selected set of participants or to meet specific scoping criteria.  You have complete control and flexibility in defining your own peer group for the reports.  

Company Selections
Business Segment and Industry Sector
Geographic Area: Country/Metro Area
Data Elements and Statistics Calculations
Custom Percentiles
Weighted and Simple Averages
Data Aging
And much more!
 
Includes all of the above reports from the Standard level PLUS 

  • Custom Data Element Report:  This is an uploadable Excel Report which is designed to provide a job-by-job spreadsheet with all of the major statistics and pay elements laid out in a readily uploadable format for third party analysis software.

View a sample of the Custom Data Element Report

  • Process Multiple Reports:  Allows you to run many different reports all at the same time, delivering a message to your inbox once the reports have finished processing.  The results are also stored on our server for later retrieval.
For a live demonstration of the power, flexibility and capabilities of DataCentral go to www.wmgnet.com and log on to DataCentral with the User Name:  DEMO and the Password:  DEMO, or call Steve Schwarzer at +1 408 399 4900 x231 for a guided tour.

Recent Participants - 2016

7 for all Mankind / Ella Moss
A.S. Watson
Abercrombie & Fitch
Adidas Group
Apple
ASICS
Build A Bear Workshop
Burberry Group
Clarks Shoes International
Claudie Pierlot
Coach
Columbia Sportswear
Comptoir des Cottoniers
Deckers Outdoor
Desigual
Eastpak
Fast Retailing
FitFlop
Foot Locker
Fossil
Geox
G-Star
Hollister
HomeSense
Kipling
Lee
Lego Systems
Levi Strauss
Link Theory
Lululemon Athletica
Maje
Marc O'Polo
Marionnaud
Marks and Spencer
Michael Kors
Napapijri
Nespresso
Nike
Pandora
Princesse TAM TAM
Ralph Lauren EMEA
River Island Clothing
Sandro
Savers Health & Beauty
Sephora
SMCP
Superdrug
SuperGroup
Swarovski
T.K. Maxx
The North Face
The Perfume Shop
Tiffany & Co.
Timberland
TJX
UGG
Uniqlo
Uno De 50
Vans
VF Corporation
Victoria's Secret
Whole Foods Market
WMF Group
Wolford
Wrangler

Survey Job Coverage

The Retail Sales Compensation Survey offers a broad range of standard cross-industry benchmark roles and detailed specialty-retail roles. Please see the full input materials for detailed job descriptions.


NEW AND REVISED POSITIONS INDICATED IN BOLD RED ITALICS


PLATFORM JOB FAMILIES

Administrative Support

Reception / Switchboard
General Administrative Support
Technical Administrative Support
Secretarial Support

Contracts Management

Corporate Affairs & Communications

Public Relations
Press / Media Relations
Community Affairs
Government Relations
Investor Relations
Internal / Employee Communications
Localization / Translation Services

Facilities Management & Maintenance

Facilities Management & Maintenance
Janitor / Custodian/Cleaner
Facilities Maintenance (Unskilled)
Landscape Maintenance (Unskilled)
Equipment Maintenance (Unskilled)

Finance

General Accounting
Payroll
Credit / Collection
Controlling / Business Analyses
Treasury
Audit
Tax
Sales Financial Planning
Shared Services

Health, Safety & Environmental

Health & Safety
Environmental Health & Safety
Industrial Hygiene
Major Construction Safety

Human Resources

Compensation and Benefits
Training and Development
Organizational Development
Employment and Staffing
Shared Services
HRIS
Employee Relations
Change Management/Organizational Effectiveness

Information Technologies (Internal IT)

Development / Design
Technical Support
Internal Call Center / Help Desk
Shared Services
IT Business Analysis
IT Security / Recovery

Legal Services

General Counsel
Company Secretary
Patents / Intellectual Property
Employment
Contracts / Bid Management
Government Affairs
Real Estate Law
International Law
Paralegal
Legal Secretary

Project / Program Management

Technical Projects – Internal
Technical Projects – External
Non-Technical Projects – Internal
Non-Technical Projects – External

Real Estate

Real Estate / Property Management
Property Development/Acquisitions
Architect
Space Planning
Building Surveyor
Property / Venues / Entertainment Areas Design & Construction
Property Interior Design
Horticulture & Landscape Design

Risk Management

Risk Analytics / Modeling
Regulatory Affairs and Compliance
Environmental Affairs and Compliance
Risk Management, Control and Governance
Operational Risk
Event Risk Control and Response

Security / Surveillance

Security
Surveillance
Investigator
Security Officer (Armed)
Security Operations
Business Continuation

Total Quality Management

General Quality
Business Process Improvement

SALES AND MARKETING JOB FAMILIES

Account Management

Strategic Accounts
Major Accounts
Small Accounts

Channel Sales

Products
Services / Solutions
New Business Development

Customer Service / Operations

Customer Satisfaction
Technical Support
Billing
Product Service, Repairs and Returns

E-Commerce

Digital Content
Digital Analytics
Digital Graphics Design
Digital Technical Development
E-Commerce / Digital Marketing Analysis
E-Commerce Service Delivery Management
Online Merchandising
E-Commerce Security

Marketing

Product/Brand Marketing
New Business Development
Marketing Communications
Promotions & Advertising
Product Life Cycle / Portfolio Management
Marketing Research / Competitive Intelligence
Social Networking Media / Interactive Marketing
Channel Marketing
Direct Marketing
Field Marketing
Meetings / Conference / Corporate / Trade Show / Events
Localization

Sales Support / Operations / Administration

Sales Administration
Sales Automation & Forecasting
Sales Training

Telesales / Inside Sales

Outbound
Inbound

SUPPLY CHAIN JOB FAMILIES

Logistics / Distribution

Inventory Control
Dispatch / Schedulers
Import / Export
Logistics / Transportation

Procurement

Commodities Purchasing
Office Products Purchasing
Services Purchasing
Technical Purchasing
Vendor Compliance

Warehousing / Storeroom

Warehousing
Storeroom

TECHNICAL SERVICES & SUPPORT JOB FAMILIES


Engineering

Electronic / Electrical
Electro-Mechanical
Mechanical
Software
Quality Assurance
Quality Control / Inspection
Civil / Structural / Architectural
Equipment Maintenance
Safety Engineering
Industrial / Manufacturing Engineering

Skilled Trade

Electronic / Electrical
Electro-Mechanical
Mechanical
Machinery/Millwright
Boiler Maintenance
HVAC Maintenance
Coating/Painting
Carpentry
Masonry
Locksmith Services
Plumbing
Vehicle Mechanics

STORE SALES / MANAGEMENT JOB FAMILIES

Cashier

Greeter

Sales Associate

Generalist
Specialist Non-Technical
Specialist Technical Sales

Management

Department
Single Store
Multi-Store

Store Management

Single Store
Multi-Store

Field Management

Area
District
Multi-District
Country
Multi-Country

STORE OPERATIONS JOB FAMILIES


Store Operations

VISUAL MERCHANDISING JOB FAMILIES

Visual Merchandising

Store Level
Headquarters

MERCHANDISE PROCESSING JOB FAMILIES

Merchandise Processing

Receiver
Stocker

MERCHANDISE PLANNING/ALLOCATION JOB FAMILIES

Merchandise Planning/Allocation

RETAIL BUYING JOB FAMILIES


Buying

Accessories
Apparel
Appliances
Beauty and Fragrances
Books, Audio and Video
Consumer Electronics
DIY
Footwear
Furniture
Grocery (Food & Beverage)
Housewares
Luxury Jewellery and Watches
Optical
Pharmacy, Health and Personal Care
Toys
Others

DESIGN JOB FAMILIES

Packaging Design

Creative
Technical

Product Design

Creative
Technical

LOSS PREVENTION JOB FAMILIES

Loss Prevention

Single Store
Area
District
Multi-District
Country
Multi-Country

FRANCHISING JOB FAMILIES


Franchise Operations


Franchise Sales


PHARMACY JOB FAMILIES


Pharmacist/Pharmacy Technician

BEAUTY/FRAGRANCE JOB FAMILIES

Makeup Artist

OPTICAL JOB FAMILIES


Optometrist / Optician

GROCERY JOB FAMILIES


Grocery Customer Assistant

Bakery
Dairy
Frozen Food
Deli
Health/Beauty
Meat
Seafood
Produce
Beverage
Other

Grocery Stocker

Grocery Specialty

Food Preparer/Cook
Baker
Cake Decorator
Butcher
Fish Monger
Other

Grocery Department Management

Bakery
Dairy
Frozen Food
Deli
Health/Beauty
Meat
Seafood
Produce
Beverage
Other