Airports Council International Compensation Survey - 2017

Current Survey Status

2017 Survey Results Available on DataCentral®

Participating This Year?

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Toni McGrath
+1 408 399 4900 ext. 229


Compensation related policy and practices information for our surveys is collected and analyzed at PolicyCentral, with over 100 topics from which you can choose.

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Survey Blog

2017 Survey Results Available on DataCentral®
01 February 2017

2017 Input Materials are now Available!
01 August 2016

2016 Survey Results Available on DataCentral®
05 February 2016

2016 Input Materials are now Available!
01 August 2015

Western Management Group has been engaged by the Airports Council International – North America to develop and conduct the annual compensation survey of positions which are unique within Airports/Airport Authority organizations within the United States and Canada.

In creating this survey, we consulted with ACI-NA and its Compensation and Benefits Survey Working Group (C&B Working Group), whose members have extensive HR backgrounds.  The survey is designed to create airport human resource profiles, (e.g., governance, annual budget, employment demographics) in three principal areas: compensation, human resource policies and practices, and benefits.  

The 2017 survey results included participation from 153 airports: 132 U.S. and 21 Canadian.

Advisory / Design Team

We would like to thank the members of the Advisory / Design Team, for their support and assistance in designing this survey.

Allegheny County Airport Authority 
Greater Toronto Airports Authority
Hillsborough County Aviation Authority 
Houston Airport System
Metropolitan Nashville Airport Authority 
Ottawa MacDonald-Cartier International Airport Authority
Port of Portland
Port of Seattle
San Diego County Regional Airport Authority 
Wayne County Airport Authority

Key Features

  • Total Cash Compensation data including Base Salary,  Performance Bonuses, Team Awards, Discretionary Bonuses, and Profit Sharing/Gainsharing
  • Geographic breakouts of data for major regions, states, and over 100 major metropolitan areas throughout the U.S.
  • Breakouts available by revenue, budget, headcount, total passengers, total cargo, governance type and airport size
  • 153 participants were included in the 2017 edition (132 U.S. and 21 Canadian)
  • 110 benchmark jobs, each with detailed job descriptions

New This Year

Job Description Revised - 045-012 Construction Project Coordinator

Job Title Changed
- 101-011 Manager Customer Service is now Manager Terminal and Customer Relations

New Tiered Discount for Completing PolicyCentral®

Please refer to the survey Input Instructions for a full list of updated and revised survey content.

Survey Schedule

August 2016
1 August 2016
1 November 2016                                      
1 November 2016
 February 2017
Distribution of Input Materials
Effective Date of Data 
Deadline for Submission of Data - $50 Discount for submitting data on-time!
Deadline for Submission of PolicyCentral®
 benefits and policy information 
Results available to participants via DataCentral®

Survey Fees

All survey results are delivered via our DataCentral® online survey report tool, and the report fees for your company will depend on the size of your airport. 

With DataCental you will have YEAR ROUND access to both the Standard Reports which includes data from ALL participants on ALL jobs, and the Custom Reports where you can create your own report selections based on your choice of companies, product sectors, geographies, revenue, etc. With the Custom Report you have complete control of the complexity of analyses, comparisons, and customization of results from the survey database, and you can run an unlimited number of reports to satisfy your needs on a 24x7 basis. All results are provided in both PDF and XLS Formats, including uploadable XLS versions.

Airport Size    Fee
Large $ 3,025
Medium $ 1,725
Small-A $ 875
Smallest-B $ 350
Hard Copy of Standard Report
(hard copy only sold as an addition to the fee above)
$ 225

Your airport size is determined by ACI-NA.  It is formula-based and a function of the airport’s passenger and cargo activity.  The passenger and cargo levels are accounted for through the determination of an airport’s “traffic units” (TUs), as defined by ACI-NA.

Survey Discounts

We firmly believe in rewarding our survey participants for helping to make our surveys better. You can earn significant discounts this year!

$ 50   On-Time Discount if you submit your data by 1 November 2016
$75   Early Order Discount if you place your report order by 31 January 2017 - just complete the "Order Details" worksheet on your SmartScreen®
$ 100   Previous Participant Discount for all 2016 ACI-NA Compensation Survey Participants  
Varies   PolicyCentral® Discount if you complete/update the "CORE" topics in PolicyCentral as shown on Page 11 of the Input Instructions

$ 175 for Large Airports
$ 150 for Medium Airports
$ 125 for Small-A Airports
$ 100 for Smallest-B Airports

Survey Results and Samples - DataCentral®

There are two levels of results access available depending on your needs…whether you only need the Standard Report in PDF or XLS format covering ALL of the participants and ALL of the jobs, or Custom Report access which provides complex reporting “drill-down” capabilities.  Regardless of the level chosen, all participants will receive a FULL YEAR of 24x7 access to DataCentral® to download your reports online, or run unlimited Custom Reports and get immediate results. Both levels described below will provide the analyses in both PDF and XLS Formats.

Download the full survey Standard Report which contains ALL data from ALL participants.  Your data is included in the computation of job data statistics and totals.  Available in both Adobe Acrobat.pdf and Excel.xls formats, at no additional cost. 

  • Job Descriptions:  Uploadable job descriptions in Excel, Word and Adobe Acrobat are also provided at no additional cost.
  • Summary Report:  Displays a line of data for each job, including basic statistics such as:
Average or Median Actual Base Pay 
Average or Median Performance Based Variable Cash
Average or Median Profit Sharing/Gain Sharing

Total Number of Incumbents 
Total Number of Companies

View a sample of the Summary Report

  • Detail Report:  Provides a full page of data analysis for each job, including statistics on each pay element such as:
90th, 75th, 50th, 25th 10th Percentiles 
Number of Employees Reported 
Employee Weighted Average 
Number of Companies 
Company Weighted Average
Earnings Mix: Showing Base, Bonus and Profit Sharing/Gain Sharing as a percentage of Total Cash  
Prevalence and Impact Statistics and Analysis for various Pay Elements

View a sample of the Detail Report

  • Breakout Report:  Includes Employee Weighted Average or Median pay data for each job broken out by Geographic Area, Revenue, Airport Size, Headcount, Cargo, Passengers, and more.
Average or Median Actual Base Pay 
Average or Median Performance Based Variable Cash
Average or Median Profit Sharing/Gain Sharing
Average or Median Actual Total Compensation
Total Number of Incumbents 
Total Number of Companies 

View a sample of the Breakout Report
  • Uploadable Excel Report:  Provides a job-by-job spreadsheet report with all of the major statistics and pay elements laid out in a readily uploadable format for third party analysis software.
The Custom Report Option offers detailed and full customized reporting capability.  Ideal for participants who need reports based on a selected set of participants or to meet specific scoping criteria.  You have complete control and flexibility in defining your own reports to include the pay elements and statistics you require.

Airport Size by Revenue or Employment
Governance Type
Geographic Area
Data Elements and Statistics Calculations
Custom Percentiles
Standard Deviations
Weighted and Simple Averages
Data Aging
And much more!


Includes all of the above reports from the Standard level PLUS

  • Uploadable Excel Breakout Report:  Similar to the Uploadable Excel Report above, PLUS adds the ability to split the results into categories such as Region or State.
  • Market Comparison Report:  Provides a tabular and graphic comparison of your own company data to that of your selected market. An easy way to show competitive standing of your company.
View a sample of the Market Comparison Report

For a live demonstration of the power, flexibility and capabilities of DataCentral go to and scroll down to ”Our Features” under “DataCentral” and click on “Take a Test Drive”, or call Toni McGrath at +1 408 399 4900 ext 229 for additional guidance.

Recent Participants - 2017

Bold = Canadian Airports 
Aeroports De Montreal
Aeroports De Quebec

Akron-Canton Airport
Alamosa San Luis Valley Regional Airport
Albany County Airport Authority
Albert J Ellis Airport
Allegheny County Airport Authority
Anderson Municipal Airport
Appleton International Airport
Arapahoe County Public Airport Auth
Aspen-Pitkin County Airport
Auburn-Lewiston Airport
Augusta Regional Airport
Boulder City Municipal
Broward County Aviation Dept
Burbank-Glendale-Pasadena Airport Auth
Burlington Airport Commission
Calgary Airport Authority
Casper/Natrona County Int'l Airport
Cedar Rapids Airport Commission
Charleston County Aviation Auth
Charlotte Douglas Int'l Airport
Charlottesville-Albermarle Airport Auth
Chicago Dept of Aviation
City And County Of Denver/Denver Int'l Airport
City Of Austin/Dept Of Aviation
City of Boise
City of Brownsville-Aviation Dept
City of Dayton Dept of Aviation
City of El Paso
City of Little Rock Airport Commission
City of Midland Dept of Airports
City Of Phoenix Aviation Dept
Clark County Dept Of Aviation
Colorado Springs Airport
Columbia Metropolitan Airport
Columbus Airport Commission
Columbus Regional Airport Auth
Connecticut Airport Authority
Dallas Airport System
Dallas/Fort Worth Int'l Airport Board
Dane County Regional Airport
Des Moines Airport Authority
Easterwood Field
Edmonton Regional Airports Authority
Eugene Airport
Evansville-Vanderburgh Airport Auth District
Fairbanks International Airport
Fayetteville Regional Airport
Fort McMurray Airport Authority
Fort Wayne-Allen County Airport Auth
Fredericton International Airport Authority
Friedman Memorial Airport
Grand Forks Regional Airport Auth
Greater Baton Rouge Airport District
Greater Orlando Aviation Auth
Greater Toronto Airports Authority
Greenville-Spartanburg Int'l Airport District
Hagerstown Regional Airport
Halifax International Airport Authority
Hartsfield-Jackson Atlanta Int'l Airport
Hillsborough County Aviation Auth
Houston Airport System
Huntsville-Madison County Airport Auth
Idaho Falls Regional Airport
Indianapolis Airport Authority
Jackson County Airport Auth
Jacksonville Aviation Authority
John Wayne Airport-County of Orange
Kamloops Airport
Kansas City Aviation Dept
Kelowna International Airport
Kent State University Airport
Kenton County Airport Board
Lafayette Airport Commission
Lebanon Municipal Airport
Lee County Port Authority
Lehigh-Northampton Airport Auth
Lincoln Airport Authority
Long Beach Airport
Los Angeles World Airports
Louisville Regional Airport Auth
Martha's Vineyard Airport
Maryland Aviation Administration
Massachusetts Port Authority
Memphis-Shelby County Airport Auth
Metropolitan Airport Auth of Rock Island County
Metropolitan Knoxville Airport Auth
Metropolitan Nashville Airport Auth
Metropolitan Washington Airports Auth
Milwaukee County Dept of Transport-Airports Div
Minneapolis-St. Paul Metropolitan Airports Comm
Monterey Peninsula Airport District
Municipal Airport Auth The City of Fargo
New Orleans Aviation Board
Norfolk Airport Authority
North Peace Regional Airport
Northern Maine Regional Airport
Oakland Int'l Airport-Port Of Oakland
Ocala International Airport
Omaha Airport Authority
Ottawa International Airport Authority
Palm Beach County Dept of Airports
Pease Development Auth
Philadelphia Division of Aviation
Phoenix-Mesa Gateway Airport Auth
Piedmont Triad Airport Authority
Port Auth of New York And New Jersey
Port of Portland
Port of Seattle
Portland International Jetport
Prince Rupert Airport
Raleigh-Durham Airport Auth
Rapid City Regional Airport
Red Deer Regional Airport Authority
Regina Airport Authority
Reno-Tahoe Airport Auth
Rhinelander/Oneida County Airport
Roanoke Regional Airport Commission
Rochester Airport Company
Sacramento County Airport System
Salt Lake City Dept Of Airports
San Bernardino Int'l Airport Auth
San Diego County Regional Airport Auth
San Francisco Airport Commission
San Luis Obispo County Regional Airport
Sanford Airport Authority
Santa Barbara Airport
Santa Maria Public Airport
Sarasota Manatee Airport Auth
Saskatoon Airport Authority
Savannah Airport Commission
Shreveport Airport Authority
Smithers Regional Airport
Snohomish County Airport
Spokane Airport Board
St. Cloud Regional Airport
St. Louis Airport Authority
St. Pete-Clearwater Int'l Airport
Syracuse Regional Airport Auth
Ted Stevens Anchorage Int'l Airport
Toronto Port Authority
Trenton-Mercer Airport
Tri-Cities Airport Authority
Tucson Airport Authority
Tulsa Airports Improvement Trust
University of Illinois Willard Airport
Valdosta-Lowndes County Airport Auth
Victoria Airport Authority
Wayne County Airport Authority
Winnipeg Airports Authority
Your Quick Gateway (Windsor)

Survey Job Coverage



Chief Executive Officer – Aviation and Port (CEO)
Chief Executive Officer – Aviation Only (CEO)
Chief Operating Officer (COO)
Chief Financial Officer (CFO)
Chief Technology Officer (CTO)
Chief Engineering Officer
Chief Audit Officer
Manager Airport
Manager Executive Airport
Risk Manager
Grants Specialist
Manager Grants
General Aviation Program Manager
Director Finance and Administration
Budget Officer
Manager Finance
Supervisor Accounting
Supervisor Accounts Payable
Supervisor Accounts Receivable
Rates and Charges Specialist
Internal Auditor
Manager Information Technology
Director Information Technology and Telecommunications


Senior Staff Attorney
General Counsel
Human Resources Generalist
Manager Human Resources
Director Human Resources
HR and Administrative Officer
EEO Officer
DBE Program Manager


Manager Parking
Manager Ground Transportation
Manager Parking and Ground Transportation
Director Facilities Maintenance
Supervisor Airfield Maintenance
Manager Airfield Maintenance
Supervisor Facilities Maintenance
Manager Facilities Maintenance
Airfield Electrician
Lead Electrician
Asset Manager
Wildlife Management Specialist
Manager Wildlife Program


Properties Specialist 1
Properties Specialist 2
Property Manager
Manager Real Estate
Manager Concessions Program
Manager Procurement and Contracts
Manager Airport/Airspace Planning
Manager Airport Design
Construction Project Coordinator
Manager Airport Construction
Environmental Services Specialist
Manager Environmental Programs
Manager Planning and Development
Director Business Development
Governmental Affairs Specialist
Manager Governmental Affairs
Public Affairs Specialist
Public Affairs Director
Marketing & Advertising Specialist
Marketing Program Manager
Community Programs Manager
Manager Air Service Development
Airport Art Program Coordinator
Airport Art Program Manager
Vice President Business Development & Marketing


Airport Operations Duty Agent
Airport Operations Specialist
Airport Operations Duty Manager
Manager Airport Operations
Pass and ID Clerk
Supervisor Pass and ID
Security Operations Specialist 1
Security Operations Specialist 2
Airport Ramp Controller
Supervisor Fleet Maintenance
Director Public Safety
Manager Airport Security
Emergency Preparedness Specialist
Safety Program Manager
Airport Canine Handler
Security Administrator
Police Officer
Police Sergeant
Police Captain
Police Chief
Fire Fighter
Fire Lieutenant
Fire Captain
Fire Chief
Public Safety Officer
Public Safety Captain
Public Safety Chief
Dispatcher/Receptionist - Non Emergency
Dispatcher - Emergency
Manager Communications Center
Manager Emergency Communications Center
Airport Traffic Officer
Supervisor Airport Traffic Enforcement


Noise Abatement Analyst
Manager Noise Abatement Program
Airport Engineer


Manager Aviation Services
Information and Reception Agent
Manager Terminal & Customer Relations