Please note that the materials above are from the 2019 survey, and are for reference purposes only. The 2020 materials will be available in July 2019.
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Western Management Group has been engaged by the Airports Council International – North America to develop and conduct the annual compensation survey of positions which are unique within Airports/Airport Authority organizations within the United States and Canada.
In creating this survey, we consulted with ACI-NA and its Compensation and Benefits Survey Working Group (C&B Working Group), whose members have extensive HR backgrounds. The survey is designed to create airport human resource profiles, (e.g., governance, annual budget, employment demographics) in three principal areas: compensation, human resource policies and practices, and benefits.
The 2019 survey results included participation from 152 airports: 133 U.S. and 19 Canadian.
We would like to thank the members of the Advisory / Design Team, for their support and assistance in designing this survey.
Allegheny County Airport AuthorityHillsborough County Aviation AuthorityHouston Airport SystemJacksonville Aviation AuthorityMemphis-Shelby County Airport AuthorityOttawa International Airport AuthorityPort of Portland Wayne County Airport Authority
New Survey Jobs
Aircraft Attendant Line Services
Airport Baggage Handling System Analyst
Revised Survey Job
Terminal & Customer Relations Manager
New Data Elements for US
Year of Birth
New Data Elements for Canada
Year of Birth
Please refer to the survey Input Instructions for a full list of updated and revised survey content.
All survey results are delivered via our DataCentral® online survey report tool, and the report fees for your company will depend on the size of your airport.
With DataCental you will have YEAR ROUND access to both the Standard Reports which includes data from ALL participants on ALL jobs, and the Custom Reports where you can create your own report selections based on your choice of companies, product sectors, geographies, revenue, etc. With the Custom Report you have complete control of the complexity of analyses, comparisons, and customization of results from the survey database, and you can run an unlimited number of reports to satisfy your needs on a 24x7 basis. All results are provided in both PDF and XLS Formats, including uploadable XLS versions.
We firmly believe in rewarding our survey participants for helping to make our surveys better. You can earn significant discounts this year!
$ 100 for Large Airports
$ 75 for Medium Airports
$ 50 for Small-A Airports
$ 25 for Smallest-B Airports
$ 125 for Large Airports
$ 100 for Medium Airports
$ 75 for Small-A Airports
$ 50 for Smallest-B Airports
$ 175 for Large Airports
$ 150 for Medium Airports
$ 125 for Small-A Airports
$ 100 for Smallest-B Airports
And much more!