Please note that the materials above are from the 2019 survey, and are for reference purposes only. The 2020 materials will be available in December 2019.
+1 408 816 2346
+1 408 337 0304
Compensation related policy and practices information for our surveys is collected and analyzed at PolicyCentral, with over 100 topics from which you can choose.
Call us at +1 408 399 4900
or send an e-mail to:
The Sales & Service Compensation Survey is conducted annually. Collecting U.S. data for key Sales and Service positions in the Consumer Products, High Technology, Commercial and Media industries. Jobs include sales forces selling products and services directly to end-users or retailers, business to business, or indirectly through channels. In addition, sales forces selling ad space to the on-line internet sector and the traditional advertising sectors are also included.
Participants will have access to results representing the full database and also broken out into the various industries: Consumer Products, High Technology, Media, and Other.
This survey covers Total Cash Compensation in the form of Actual Earned and Targeted Base Pay, Sales Incentives, and Non-Sales Variable Pay for the previous and current sales plan years.
194 companies participated in 2019 submitting data for over 61,000 Sales, Sales Management, Service, and Support employees.
Please refer to the survey Input Instructions for a full list of updated and revised survey content.
We firmly believe in rewarding our survey participants for helping to make our surveys better. You can earn significant discounts this year!
Company Size by Revenue or Employment
Industry and Product Category
Geographic Area: Region/State/Metro Area
Data Elements and Statistics Calculations
Weighted and Simple Averages
And much more!
NEW AND REVISED POSITIONS INDICATED IN BOLD RED ITALICS
RETAIL ACCOUNT MANAGEMENT
Retail Account Manager
Business Development Manager 2